Our order fulfillment department operates normal business hours Monday – Friday.

We aim to ship on the same day (week days) if you order on a week day by 1pm, or next business day in all other cases.

If you have not received your order or you have a question about it then contact our Dragonfly Customer Support team here.

We are here Monday – Friday and aim to respond within 24 hours.

If it can’t wait then you can contact us on the phone during normal business hours on 01843 235 914.